Social Publishing
The post that produced the lead is named on the lead.
Write once, publish to your Facebook Pages and Instagram business accounts, and the same content becomes an answer your chatbot can give — so when someone taps through and asks about the offer, the reply already knows what the offer was.
Composer
Updated just now
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Knowledge article updated
Chatbot can now answer questions about this offer.
Leads traced to this post
23
Post to attributed lead
Publishing is only half of it. Attribution is the half that pays.
Most social tools stop at 'posted'. The interesting part is what happens when somebody taps the link.
0106Your team
One composer, several destinations
Write the post, attach media, choose which Facebook Pages and Instagram accounts it goes to, and publish now or on a schedule.
Happens on /social in the product
In the product
What you get, and why it is there.
Scheduling with a safe claim
The scheduler marks a post as publishing before it calls Meta, so a slow response cannot produce a duplicate post.
Compose-and-paste fallback
Where the API cannot post — a personal profile, a personal Instagram account — you compose here and post it yourself, then paste the link back. Attribution and the knowledge article then work identically.
Capability check before you write
The composer tells you what your connected accounts can and cannot do before you spend twenty minutes on a post that cannot be published.
Per-post performance
Which posts produced conversations, and which produced leads, rather than which produced impressions.
Where each step actually happens
These are real screens in the product, not stages in a diagram. You can be looking at every one of them on day one.
See the whole platform mapCompose
One composer, several destinations
Publish
Each destination is tracked separately
Knowledge
The post becomes something the chatbot can answer with
Lead
A lead is created and named with its origin
Straight answers
What this does not do
Every one of these is a real constraint — some ours, some the upstream platform's. They are on this page so you find them now rather than after you have paid.
Meta will not let anyone post to a personal profile
No tool can publish to a personal Facebook profile or a personal Instagram account through the API — those endpoints do not exist. Business Pages and Instagram business or creator accounts work; for anything else the composer gives you a paste-back path.
Instagram has real constraints
No text-only posts, captions do not make links clickable, and Meta fetches your image from a public URL rather than accepting an upload. Organic posts also cannot carry a real call-to-action button — those are an ads feature — so the WhatsApp link is appended to the caption.
Keep going
What connects to this
Ready when you are
See Social running on your own process.
Bring a real example — an enquiry that got lost, a quote that took three days, a campaign nobody could measure. We will walk it through the actual product.